Account and Data Deletion

At Ormic, we respect your privacy and give you full control over your account and personal data.

How to Delete Your Account

You can request account deletion at any time using one of the following methods.

Method 1: Delete Directly Inside the App (Recommended)

1. Open the Ormic app and sign in to your account.

2. Tap on your Profile icon in the bottom navigation menu.

3. Tap the Settings (gear) icon located in the top right corner.

4. Scroll down to the "Account" section and tap on Profile to open the Edit Profile screen.

5. Scroll to the very bottom and tap the red "Delete Account" button.

6. Confirm your choice in the pop-up alert. 

Your account deletion request will be submitted immediately and your account will be scheduled for deletion. Associated account data will be removed from our systems as part of the deletion process. 

Method 2: Request Deletion by Email

If you no longer have access to the app, you can request account deletion by contacting us directly.

Email: hello@ormic.app

Subject: Account Deletion Request

Please include the email address associated with your Ormic account.

Requests submitted by email will typically be processed within 7 days after verification.

What Data Is Deleted

When your account deletion request is processed, the following data is permanently deleted from our systems:

• Authentication account and login credentials

• User profile information

• Learning progress and completed modules

• XP, gems, and streak history

• Mistake review history

• Personalized settings and preferences

• Associated app activity linked to your account

Data Retention

When your account is deleted, your personal profile information, learning progress, achievements, streaks, preferences, and other account-related data are permanently removed from our active systems.

Certain limited records may be retained where required for legal, security, fraud-prevention, tax, accounting, subscription, or platform compliance purposes. Such retained information is kept only for as long as necessary to fulfill those obligations and is not used for advertising or personalization.